Enjoy comfortable heating and cooling in one system. We assess your home, explain your options and provide a free written installation estimate, with no obligation to buy.
Condition: Existing ducts may be reusable. We check accessible ducts for damage, leakage and missing insulation before recommending changes.
Airflow: A new heat pump needs enough air moving through the home. Restricted ducts can leave rooms uncomfortable even with new equipment.
Alternatives: If your home has no ducts, a ductless system may be an option. We explain what the indoor units would look like and where they could go.
Your written plan explains what can stay and which improvements have a clear purpose.
A ducted heat pump sends warm or cool air through vents. It may suit a home with usable ductwork or a practical route for new ducts.
A ductless mini-split uses indoor units in selected rooms or areas. It can be useful when there are no ducts, or when an addition needs its own temperature control. Unit locations and open doorways affect how comfort reaches adjoining rooms.
We explain the layout, appearance and everyday controls before you choose.
Heating and cooling needs depend on:
A larger system is not automatically better. We explain the sizing recommendation so you understand what your home needs.
Receive our findings, suitable system options and the proposed equipment locations. We identify duct or electrical work that may be needed.
Your itemized estimate explains the installation scope, costs and warranty terms. Keep it, compare your choices and ask questions. Booking the evaluation does not commit you to an installation.
Get clear answers before making a big decision. We assess your rooms, ductwork and installation needs, then explain suitable heat pump options and costs in plain English. Keep your written plan and estimate, with no obligation to hire us.
A heat pump uses electricity to move heat into your home in winter and out of it in summer. One system can provide both heating and air conditioning. Whether you want to add cooling, improve uneven temperatures or move away from gas heating, the first step is checking what suits your home.
Plug-In Services reviews your rooms, existing equipment, ductwork and possible indoor and outdoor locations. We explain the installation work, electrical needs and controls before you decide. You do not need to choose a brand or understand technical terms before calling.
Your estimate identifies the agreed scope. If additional work becomes necessary, we explain it and obtain written approval before proceeding.
A ducted system distributes heating and cooling through vents. A ductless mini-split serves selected rooms or areas with indoor units. The best fit depends on your layout, existing ducts and comfort priorities.
We compare what each approach would change in your home, including equipment locations, controls and installation costs.
Explore Mitsubishi Electric options →Based in Capitola, Plug-In Services helps homeowners in Santa Cruz, Aptos, Capitola, Watsonville, Soquel and Scotts Valley plan heat pump installations. Tell us your address when you call so we can confirm evaluation availability.
Homes near the coast and in the hills can have different layouts, exposure and comfort needs. We assess your property and explain the permitting and testing responsibilities included in your written installation estimate.
Every home needs its own installation plan. We compare the rooms you want to heat and cool, available ductwork and equipment locations. These are system approaches to discuss at your free evaluation. Your written estimate will identify suitable equipment and the full installation scope.
Whole-Home Comfort
By quote
Heating and cooling through vents. Suitable ductwork may be reused. Sizing and airflow are checked first. Your estimate identifies the indoor and outdoor equipment, duct changes, electrical work and warranty terms.
Without Existing Ducts
By quote
Heating and cooling for selected rooms. No central duct system required. Indoor unit locations need planning. Your estimate identifies the equipment, line routing, drainage, electrical work and warranty terms.
Room-by-Room
By quote
Separate temperature settings by zone. Useful for rooms with different needs. The layout is designed for your home. Your estimate explains the indoor units, outdoor equipment, installation work and warranty terms.
Equipment, installation & required testingItemized for your home
Every home needs its own installation plan. We compare the rooms you want to heat and cool, available ductwork and equipment locations. These are system approaches to discuss at your free evaluation. Your written estimate will identify suitable equipment and the full installation scope.
We assess heating and cooling needs, then plan airflow or indoor unit locations.
We identify electrical connections, refrigerant routes and condensate drainage.
We test operation and explain everyday settings before handing the system over.
Every home needs its own installation plan. We compare the rooms you want to heat and cool, available ductwork and equipment locations. These are system approaches to discuss at your free evaluation. Your written estimate will identify suitable equipment and the full installation scope.
Your comfort priorities
Plan airflow or room controls around the areas that feel too hot or cold.
Compare ductless options before assuming new ducts are necessary.
Consider one system that can both warm and cool your living spaces.
Discuss placement near bedrooms, outdoor seating and neighboring homes.
Choose understandable controls and learn how to use and maintain the system.
Compare heat pump options from Bryant, American Standard, Goodman and Mitsubishi Electric with Plug-In Services. We help you weigh ducted and ductless layouts, comfort features, controls and installation costs. You do not need to pick a brand before booking your free evaluation.
Our recommendation starts with your home. Your written estimate identifies the proposed equipment, required installation work and warranty terms. Visit our HVAC brands directory for the wider range we install and service.
Book your free home evaluation · Choose “HVAC installation/replacement — FREE estimate.”
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Matt and Alex are great! We had them come service our dryer twice after it started smoking. For some reason lint accumulation is bad on our dryer. (My daughter is constantly doing laundry, like daily) We will definitely call them back again for any repairs that come up!
I've used them a couple of times now for multiple appliance services and a ducting service. Fantastic company. Very knowledgeable, honest, thorough and polite. I highly recommend.
Outstanding service, messaged back less than 5 minutes after my inquiry, was able to come out that afternoon on OUR schedule, and diagnosed the issue which didn't require parts replacement. Very friendly and efficient, will definitely use again,
Knowledgeable, multi skilled in HVAC, appliance repair, and electrical. Fixed by central heater rather than trying to sell me a replacement for $8-9K. The heater is operating like new. Gave me a reasonable estimate for zoning my house and redo wrapping my flume. I will higher him again.
Matt is great. We had him help us with our HVAC system, overhead lighting, and broken washing machine. In each case he did solid work. Importantly, he worked with us to find the most sensible solution. Some contractors will leave you out of the decisions but not Matt. He will help you find the right solution to fix the problem!
Matt did a great job repairing my dryer! Beth responded to my request, and scheduled me right away. I am very satisfied and will use their services for any appliance repair in the future!
My oven mysteriously turned on by itself a few times today. Stressful! And strange! Vlad was able to fix my thermostat, and I am so grateful Plug-in Services was able to address my concerns so quickly. Thank you!
"Honest, efficient and fairly priced — Matt diagnosed our AC and both thermostats within half an hour and had everything fixed the same day. Got a next-day appointment when other companies were scheduling weeks out. Highly recommend.
Matt replaced our dishwasher pump and fixed a noise issue on our washing machine — all in one visit. Within half an hour the washer was running so quietly it felt brand new. Thank you Matt!
Matt is so awesome! We had an issue in May and he came and did the work rather quickly and gave us a year warranty on his work. He came back quickly and didn't take payment. Not to mention, his cost is very fair. He will forever be our tech
The installed price depends on your home and the system you choose. A single-room ductless installation and a whole-home ducted system have different equipment and labor needs.
Important cost factors include system size, the number of indoor units, electrical capacity, duct condition, equipment locations and the length of refrigerant lines.
Your free evaluation leads to a written estimate identifying equipment, labor, materials, required installation work, and permitting and testing responsibilities. You can compare suitable options before committing.
Yes. A heat pump can provide heating in winter and air conditioning in summer. It uses electricity to move heat rather than burning fuel inside the heat pump.
A ducted system distributes air through vents. A ductless mini-split uses indoor units to serve selected rooms or areas. Whole-home comfort depends on correct sizing, layout and airflow.
During your evaluation, tell us about rooms that feel cold, stuffy or too warm. We assess those concerns before recommending a system.
No. Booking your free evaluation does not commit you to an installation. You receive our recommendations and a written estimate to review at your own pace.
You can compare options, discuss them with family and contact us with questions. If you decide to proceed, we confirm equipment availability and arrange a suitable installation date.
We do not require deposits from residential customers. Payment is due after the agreed installation is completed and the system is working.
We start by listening to what you want to improve: winter warmth, summer cooling, uneven rooms or easier temperature control.
We assess heating and cooling needs, accessible ductwork, existing equipment and possible indoor and outdoor locations. We review electrical needs and explain any work that may be required.
You receive suitable system recommendations and a written installation estimate. The plan explains what is included, what can stay and what would change.
You do not need to select a brand or understand heat pump terminology before the visit. We explain the options in plain English.
The schedule depends on the number of units and the work your home needs. Adding ducts, electrical work or several indoor units can take longer than a straightforward installation.
Before work begins, we explain the expected schedule, access needed and any planned interruptions to heating or power.
Our team protects work areas, completes the agreed equipment and connections, tests the system and cleans up. We explain any wall openings or line routes in advance so you know what to expect.
A heat pump does not automatically require a new panel. Available electrical capacity, other household loads and the chosen equipment determine what is needed. Empty breaker spaces alone do not confirm capacity.
We identify any further electrical assessment and explain the agreed work in your estimate. Additional work requires your approval before proceeding.
See our heat pump electrical panel guide for questions to bring to your evaluation.
Yes. A ductless mini-split can serve a home without ducts. Indoor units connect to outdoor equipment and heat or cool selected rooms or areas.
With existing ducts, we assess condition, leakage and airflow before recommending reuse or changes. Replacing every duct is not automatic. Read our guide to reusing furnace ducts.
We compare locations, appearance and controls during your evaluation. Explore Mitsubishi Electric ductless options.
A correctly selected and installed heat pump can provide winter heating. Suitability depends on your home’s heating demand, insulation, local temperatures and the equipment’s capacity at those temperatures.
We assess these factors and explain whether supplemental heat is appropriate. We also plan airflow or indoor unit placement so comfort reaches the rooms you use.
Heat pumps can run for longer periods with gentler airflow than a gas furnace. We explain how normal operation may feel different and show you suitable thermostat settings.
Your installation includes our 3-year installation labor warranty, with coverage and terms stated in your contract. Manufacturer equipment warranties are separate and depend on the model, owner eligibility and registration.
We explain the applicable warranty, help with eligible equipment registration and show you basic care and controls.
You have a local team to contact after installation. Service timing depends on technician availability. For an existing system problem, see our heat pump repair service; for ongoing care, see heat pump maintenance.
Your written estimate explains the responsibilities for your project. Requirements depend on your address, equipment and installation scope.
We identify the permit coordination, inspections and required testing included in our work, and explain any other responsibilities before you approve the installation.
At handoff, we check system operation and controls and review the work with you. You should understand how to use your equipment and whom to contact with questions.
Lower bills are possible, but not guaranteed. Your current system, electricity and fuel rates, insulation, weather and thermostat use affect the result.
SEER2 measures seasonal cooling efficiency; HSPF2 measures heating efficiency. Higher ratings indicate greater rated efficiency, but correct sizing, airflow and installation still matter.
Bring recent utility bills to your evaluation. We explain the running-cost factors and tradeoffs alongside the installation price.
Ask about current incentives before choosing equipment. Eligibility, funding and deadlines must be checked for your property and installation date.
Not always. Some homes use a compatible furnace with a heat pump in a dual-fuel setup. Others use an all-electric system or add a ductless unit for a specific area.
The right approach depends on your existing equipment, controls, electrical capacity and goals. An existing air conditioner or indoor coil cannot automatically be reused with any heat pump.
We explain what can stay and what would need to change. If you want to compare gas heating as well, visit our furnace installation page.
